General Questions

• What is a "Robo-Advisor"?

  Robo-advisor is a term that is often used to describe online financial institutio

• What is WealthBar?

  WealthBar is an online financial advisor. We offer financial advice, financial pl

• Is WealthBar affiliated with any banks or ETF providers?

  No, WealthBar is a completely independent financial advisor, working only on our

• Do you offer corporate/business investment accounts?

  Yes! We can open accounts for incorporated businesses, as well as other structure

• Will I have to pay a fee if I move my investments to WealthBar?

  While most other institutions do charge a transfer fee, WealthBar will gladly ref

• Is my money protected?

  All of WealthBar's custodians (National Bank Independent Network, BBS Securities

• How do I know I can trust WealthBar?

  WealthBar is a registered Portfolio Manager across Canada and regulated by the se

• Does WealthBar have access to my funds?

  No. WealthBar acts only in an advisory capacity and does not have direct access t

• How will WealthBar invest my money?

  We invest using ETFs from well known providers such as Vanguard, iShares, Horizon

• How do you choose which investments are right for me?

  A diversified portfolio comprised of 8-10 individual ETFs will be recommended for

• Will I know which ETFs my funds are invested in, or just the asset allocation?

  We show you both the asset allocation and specific ETFs we use for your portfolio

• Will you invest in US listed ETFs, or just Canadian listed ETFs?

  Our ETF portfolios are primarily invested in Canadian listed ETFs, though we do s

• Can I change my investor style/investment portfolio once my funds are invested?

  At WealthBar we work with you to determine the most appropriate investor style an

• How frequently are accounts rebalanced? Do I need to rebalance the account myself?

  Rebalancing is automatic. Accounts are continuously monitored and rebalanced if t

• How liquid are my investments at WealthBar?

  All WealthBar investments are liquid, and in most cases funds can be in your Cana

• What happens if I change my mind?

  Investments at WealthBar are not locked in or subject to any sales fees or commis

• I'm not a Canadian citizen or resident. Can I invest with WealthBar?

  Unfortunately, that’s not possible. Only Canadian residents or Canadian citizens

• Does WealthBar have an Institution Code and Transit number?

  WealthBar does not have an Institution Code and Transit number as we are not a de

• Does WealthBar have a mobile app?

  Yes, WealthBar has an app for Apple and Android mobile devices. You can find the

• What is involved in my free financial planning session?

  WealthBar's financial planning tools will give you a detailed overview of your cu

• How do I add my WealthBar account to Mint?

  Do you use Mint to manage your budget? You can easily link your WealthBar account

• What is an ETF?

  An ETF, or Exchange Traded Fund, is an investment instrument that is traded on an

• What if I have other questions?

  Just ask! It's easy to ask us questions. You can message your advisor directly fr

• How is my rate of return calculated?

  The rate of return on your dashboard is a Money-Weighted Rate of Return, calculat

• What is Original Cost?

  Original Cost (shown on your Holdings Report) means the total amount paid to purc

• Who is Credential Securities Inc.?

  Credential Securities Inc. is one of WealthBar's custodians, which means they are

• Who is BBS Securities Inc. (Virtual Brokers)?

  BBS Securities Inc. is one of WealthBar's custodians, which means they are one of

• What is the Common Reporting Standard (CRS)?

  About the Common Reporting Standard   ( CRS) source: Canada Revenue Agency (CRA)

• Where can I find my tax slips and documents?

  If you’re expecting a tax document from WealthBar, you can access it online in yo

• What is total percentage return?

  This represents gains and losses of an investment over a specified period of time

• Understanding your Dashboard

  Your Dashboard reports tells you how your account has performed. It can help you